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Key performance indicators : developing, implementing, and using winning KPIs /

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MARC

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265069

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20121224135021.0

008		090828s2010 njua b 001 0 eng
010		\|a 2009035911
015		\|aGBA9A1931\|2bnb
015		\|aGBA685694\|2dnb
020		\|a9780470545157 \|c(hbk.)
020		\|a0470545151 \|c(hbk.)
035		\|a(OCoLC)ocn401169601
040		\|aDLC\|cDLC\|dBTCTA\|dC#P\|dYDXCP\|dBWX\|dUKM\|dCDX\|dSNK\|dDEBBG\|dDLC\|dTMUE\|beng\|eaacr
050	00	\|aHF5549.5.P37\|bP37 2010
082	00	\|a658.4/013\|222
092		\|a658.4013/P254/2010//////A0290468
095		\|aTMUE\|b41\|cA0290468\|pB\|d658.4013\|eP254\|y2010\|tDDC\|r1306
100	1	\|aParmenter, David.
245	10	\|aKey performance indicators :\|bdeveloping, implementing, and using winning KPIs /\|cDavid Parmenter.
250		\|a2nd ed.
260		\|aHoboken, N.J. :\|bJohn Wiley & Sons,\|cc2010.
300		\|axix, 299 p. :\|bill. ;\|c24 cm.
504		\|aIncludes bibliographical references and index.
520	1	\|a"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.
650	0	\|aPerformance technology.
650	0	\|aPerformance standards.
650	0	\|aOrganizational effectiveness.

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Written by KPI expert David Parmenter, it has been said that this book is the missing link between the balanced scorecard work of Robert Kaplan and David Norton ...

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