008 |
|
831216s1984 xxu 001 0 eng d |
020 |
|
|a007014530X (pbk) : |cNT$278
|
040 |
|
|aCYT|beng|cCYT|dCYT
|
050 |
14
|
|aTS156.6|bC764 1984
|
082 |
04
|
|a658.5/62|219
|
084 |
|
|a658.562|bC949|2ncsclt
|
100 |
1
|
|aCrosbyPhilip B
|
245 |
10
|
|aQuality without tears : |bthe art of hassle-free management / |cPhilip B. Crosby
|
260 |
|
|aNew York : |bMcGraw-Hill, |cc1984
|
300 |
|
|axiii, 205 p ; |c21 cm
|
504 |
|
|aIncludes index
|
541 |
|
|hNT278
|
650 |
0
|
|aQuality assurance
|