Developing churn models using data mining techniques and social network analysis /

• 作者：by Goran Klepac, Robert Kopal and Leo Mrsic.
• 語文：英語
• 主題：Attribute relevance analysis ; Behavioral variables ; Churn prediction ; Data sampling ; Predictive analytics ; Risk management ; Web analytics
• 電子資源：http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-6288-9
• ISBN/ISSN/ISRC：9781466662896 (ebook) ; 9781466662889 ; 9781466662919
• 作者：Klepac, Goran,;Kopal, Robert;Mrsic, Leo
• 索書號：658.8/342