Successful customer relationship management programs and technologies issues and trends /

• 作者：Riyad Eid, editor.
• 出版者：IGI Global
• 出版地：Hershey, Pa. :
• 語文：英語
• 電子資源：http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-0288-5
• ISBN/ISSN/ISRC：9781466602892 (electronic bk.) ; 9781466602885 (hbk.) ; 9781466602908 (print & perpetual access)
• 作者：Eid, Riyad.
• 索書號：658.8/120285