008 |
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081124s2008 xxua e b 001 0 eng d |
015 |
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|a2007032403
|
020 |
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|a9780765621160
|
020 |
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|a0765621169
|
035 |
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|a(OCoLC)166317476
|
035 |
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|a(OCoLC)ocn166317476
|
035 |
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|a00259486
|
040 |
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|aTMUE|beng|cTMUE|dTMUE
|
043 |
|
|an-us
|
050 |
14
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|aHD5713.6.U54|bG89 2008
|
082 |
04
|
|a331.12042
|
100 |
1
|
|aGuyMary E|q((Mary Ellen)
|
245 |
10
|
|aEmotional labor : |bputting the service in public service / |cMary E. Guy, Meredith A. Newman, Sharon H. Mastracci
|
260 |
|
|aArmonk, N.Y : |bM.E. Sharpe, |cc2008
|
300 |
|
|axvi, 238 p : |bill ; |c24 cm
|
504 |
|
|aIncludes bibliographical references (p. 219-230) and index
|
650 |
0
|
|aPublic service employment|zUnited States|xPsychological aspects
|
650 |
0
|
|aSocial workers|zUnited States|xAttitudes
|
700 |
1
|
|aNewman Meredith A|d1949
|
700 |
1
|
|aMastracci Sharon H|d1968
|