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|pBOOK|d651.73|eM465|y2006
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|aMaxwell, Dorothy|q(Dorothy A.)
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|aPhone skills for the Information Age /|cDorothy Maxwell.
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250 |
|
|a3rd ed.
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260 |
|
|aBoston :|bMcGraw-Hill/Irwin,|cc2006.
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|ax, 142 p. :|bill. (some col.) ;|c28 cm.
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|aIncludes index.
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650 |
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|
|aTelephone in business.
|
650 |
0
|
|aTelephone etiquette.
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856 |
42
|
|3Publisher description|uhttp://www.loc.gov/catdir/enhancements/fy0619/2004065601-d.html
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41
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|3Table of contents only|uhttp://www.loc.gov/catdir/enhancements/fy0619/2004065601-t.html
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