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TQM for information systems management : quality practices for continuous improvement /

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MARC

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267602

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OCoLC

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20130205165550.0

008		130205s1995 nyum b a001 0 eng d
020		\|a0070237573 :\|c(hbk.)
040		\|aTMUE\|beng\|cTMUE\|dTMUE\|eaacr2
050	4	\|aT58.64\|b.C67 1995
082		\|a658.4038\|bC827
100	1	\|aCortada, James W.
245	10	\|aTQM for information systems management :\|bquality practices for continuous improvement /\|cJames W. Cortada.
260		\|aNew York :\|bMcGraw-Hill,\|cc1995.
300		\|axvii, 301 p. :\|bill. ;\|c24 cm.
504		\|aIncludes bibliographical references and index.
650	0	\|aInformation resources management.
650	0	\|aManagement information systems.
650	0	\|aInformation technology\|xManagement.
650	0	\|aTotal quality management.

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This is the fourth title in our TQM series. It is designed to give information systems managers and consultants the information and methods they need to apply the principles of TQM to the IS management process.

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