Interactional Supervision offers practical strate gies for formal and informal supervision and helps human services supervisors develop skills for working with staff indi vidually and in groups. Shulman's real-life strategies iden tify and explain management skills needed in every phase of supervisory work. Based on his extensive research, Shulman presents solutions to problems that supervisors face on a day-to-day basis. SPECIAL FEATURES: Packed with case examples to demonstrate successful techniques Provides successful techniques field-tested in holistic studies Describes research findings and includes summaries in all chapters

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