008 |
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960513s1995 xxka b 001 0 eng d |
020 |
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|a0803974647
|
035 |
|
|awij00038143
|
040 |
|
|aTMUE|beng|cTMUE|dTMUE|eCCR
|
084 |
|
|a350.0078|bQ1|2ncsclt
|
100 |
1
|
|aPollittChristopher
|
245 |
10
|
|aQuality improvement in European public services : |bconcepts, cases and commentary / |cedited by Christopher Pollitt and Geert Bouckaert
|
260 |
|
|aLondon : |bSage Pub, |c1995
|
300 |
|
|axi, 190 p : |bill ; |c23 cm
|
504 |
|
|aIncludes bibliographical references (p. [174]-179) and index
|
650 |
0
|
|aManagement techniques
|
700 |
1
|
|aBouchaert Geert
|